“On (date when the package was received), I received from you: (description of item or items received). They say my package has been lost and would I like a refund. It was supposed to arrive by a certain date via FedEx. Enter Location. As I've been sitting in front of the PC working all morning I obviously didn't order an accessory kit for a food processor I never heard of. I would like to make it clear that I did not order these goods, and they are unsolicited. ULPT Request: Returning items to Walmart Due to a shipping mistake on Amazon’s part, I wound up with 3x CLS1110 Walkie-talkies (they actually told me to keep them!) Error: Please enter a valid ZIP code or city and state ... You will receive an email shortly at: Here at Walmart.com, we are committed to protecting your privacy. I next contacted Walmart via online chat. • The Lululemon customer who received 19 extra running hats in the mail and was told to keep them all; • The shopper who ordered one iPod Touch from Walmart and … I was going to buy a Walmart gift card and just drop ship the order but I figure they will receive the item with Walmart branding all over it. If the customer placed an order but received the wrong item, consider offering an incentive such as a discount or free shipping on the next order. Yesterday my mom received was an 18 Pack of … At $160 I’d like to return them as “a gift” but obvs Amazon isn’t going to bite on that. My Items. Of course, I said yes. Pretty bizarre, I just happened to be checking my checking account due to a payroll snafu at work, and notice a random $80 charge for Walmart.com from about an hour before this morning (4/30/19). Say you accidentally mail the wrong item to a customer that is $20-$30. Although customers don't have to return an unordered item, if he agrees to return it, you must pay shipping and any other costs the consumer has incurred. Enter Zip Code or city, state. This ludicrous position taken by Walmart sinks so low in seller abuse that even Ebay, Amazon & Paypal (or the CC companies) wouldn't steal its seller funds with such a laughable reason. Your email address will never be sold or distributed to a third party for any reason. A week had passed after the scheduled arrival date and my package had not arrived. bestbuystore.jpg (Plain Dealer file photo) Q: You may already be aware of this, but there is a new (to me) scam going around. I ordered some edging for my garden bed online at Walmart.com. Realize that they are now out of pocket for the cost of the item as well as the cost of shipping. sucks because there goes my profit because I don't get free shipping from Walmart but I want to make sure this customer gets taken care of correctly. 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