Customer service is non existent !!! Leeds (LS1) Up to £18525 per annum. People just wanting to be at the top and not care who they push down on the way, not allowed a min between a phonecall without getting asked what you are . Do you agree with Jet2.com's 4-star rating? Jet2.com Contractor Salaries | Glassdoor After receiving confirmation by the at first very helpful customer service, that in my specific case a refund would be issued after canceling my booking, I'm still waiting for the sum to reach my bank account. 1 3. The average salary for a Customer Service Advisor in United Kingdom is £18,775. Sep 1, 2020 - Customer Service Representative . Contact Centre Sales Advisor - Leeds. Please note, we're currently experiencing a lot of enquiries right now and it may take us longer than usual to respond. Average Jet2.com and Jet2holidays Customer Service Representative yearly pay in the United Kingdom is approximately £15,812, which is 17% below the national average. £30,000 per annum. 25 Sep 2021, 10:03. Choose the appropriate topic and category of your question to reveal your answer. CEO Approval. Jet2 are very helpful when problems occur, will only use this travel firm from now on as their customer service is far better than any larger more well known company. If you are a Jet2 customer and have arrived at the airport without your results. Jet2.com Pre Travel Services Reviews | Glassdoor Find Reviews. 08th June 2020 • Posted in Announcements. Customer Service Advisor. Job Function. Part-Time Client Services Advisor. Clear All. Jet2.com: Appalling service - See 31,819 traveler reviews, 1,927 candid photos, and great deals for Jet2.com, at Tripadvisor. My parents Jet2 flight home from Tenerife to Bristol was cancelled today. Not specified. Leeds, United Kingdom. The average Jet2.com salary ranges from approximately £19,545 per year for a Travel Advisor to £110,880 per year for an Airline Pilot.The average Jet2.com hourly pay ranges from approximately £11 per hour for a Passenger Service Agent to £11 per hour for a Passenger Service Agent.Jet2.com employees rate the overall compensation and benefits package 3.7/5 stars. Do you agree with Jet2.com's 4-star rating? As our Advisor mentioned we work on a live pricing system and the cost of your holiday may change due to a number of factors, at any point until it's been confirmed. Filter. Reviews from Jet2.com and Jet2holidays employees about working as a Customer Service Representative at Jet2.com and Jet2holidays. Update on our Flights and Holidays Programme. Speak to one of our travel experts in our UK Call Centre: Opening times: Mon-Fri 8am-9pm Sat 8.30am-8pm Sun 9am-9pm Please only call a number listed on our website or you can find a travel agent near you. Jet2.com: Poor customer service - See 31,834 traveller reviews, 1,928 candid photos, and great deals for Jet2.com, at Tripadvisor. People just wanting to be at the top and not care who they push down on the way, not allowed a min between a phonecall without getting asked what you are . Absolutely appalling customer service. You Can Get The Flight-only Enquires: You can call on the number to get customer service assistance. Re: Could be problems with Jet2 on line check in. To support our winter charter operation out of London Gatwick Airport , we have some great opportunities for Passenger Service Agents - Customer Helpers to join us at LGW Airport in Winter 2021 . As an advisor you will from with a wide variety of work every home, so you'll need to be able to adapt your approach, listen and understand our customer…. "All Inbound Flights. Couldn't be bothered to argue with a numpty on the phone so will send a long complaint in to the ceo ccin the customer service team. Check out what 13,866 people have written so far, and share your own experience. Value for money is very good on all the holidays I have had with jet2 and the in resort checkin is an excellent easy to use service. View details and apply for this Customer Service Advisor job in Edinburgh (EH1) with Jet2.com on Totaljobs. Thank you to all who made the flight . MB. Customer Service Advisor. British low-cost airline Jet2.com (LS) is headquartered at Leeds Bradford International Airport (LBA). Home Based Data Control Coordinator - Jet2holidays. Customer Service Advisor at Jet2.com and Jet2holidays Scouthead, England, United Kingdom 4 connections. This VIP customer service includes friendly flight times and a generous 22kg baggage allowance through a flight-only booking with Jet2.com, which saw the airline win five accolades at the 2020 TripAdvisor Travellers' Choice ® Awards for Airlines; or that very same VIP customer service, in-resort Customer Helpers, transfers, free child places . Find all-inclusive and last-minute holidays, with hotel, return flights, transfers, 22kg bags and ATOL protection. Jet2.com and Jet2holidays. Company: Jet2.com and Jet2holidays Hiring Organization: Jet2.com and Jet2holidays Salary: TBD Location: United Kingdom The health and safety of our customers and colleagues is our . . Great value package holidays for £60pp deposit. Firstly option for amendments cuts you off, so opted for by a new policy was on hold for 1hr 20 mins and it cut me off again. 24 Jet2.com reviews. Still waiting for refund. I interviewed at Jet2.com. As a valued Customer Service Advisor within our fun and friendly Contact Centre, you will play an essential role in delivering a VIP customer experience in every . Our Contact Centre is open 7 days a week and our opening hours are 8am - 10pm Monday - Friday and 8am - 9pm Saturday & Sunday. In return, we offer an excellent salary and benefits package with fantastic opportunities for . At both Newcastle & Faro airports and aboard the plane the service and assistance was superb. Cons. | Read 12,721-12,740 Reviews out of 13,256 London Gatwick Working for British Airways as Cabin Crew is certainly very exiting. Customer Service Advisor Jet2.com and Jet2holidays Jul 2019 - Present2 years 4 months Leeds, England, United Kingdom A role in which I make desired changes and arrangements for customers who will. Reporting to the Contact Centre Team Leader, our Contact Centre Travel Advisors are an essential part of our dedicated sales team within the Jet2holidays Contact Centre. . Posted. Would keep a lookout on website or twitter for the latest. We flew from Newcastle to Faro and return on 12th July with Jet2. Continue to jet2holidays.com Jet2.com: Poor customer service - See 31,834 traveller reviews, 1,928 candid photos, and great deals for Jet2.com, at Tripadvisor. Home Based Data Control Coordinator - Jet2holidays. British low-cost airline Jet2.com (LS) is headquartered at Leeds Bradford International Airport (LBA). Pre Travel Customer Service Advisor Jet2.com and Jet2holidays feb. de 2019 - abr. 5 coupon codes tested and verified daily. However . Telephone interview . After 28 days they did not contact me again. Senior Customer Service Advisor Jet2.com and Jet2holidays Jan 2020 - Nov 2021 1 year 11 months. Cons. Airbus just flipped another Boeing customer. They will take your details, and we will ship direct to the airport a swab kit. Customer Contact places you in a fast-paced, dynamic and rewarding environment where you'll be immediately recognised for your achievements. 3. For each question there are 2 attempts. Will never book insurance with them again. . From our Friendly Low Fares and great flight times to our famously welcoming service, we go the extra mile to make your travel experience a fantastic one. Capita PLC 3.1. Please speak to your Jet2 Passenger/Customer Service Advisor. • Delivering approachable, confident and respectful customer care, while dealing with a demanding situation for the customer while remaining professional. Ta Interview. Select your situation. Part-Time Client Services Advisor. Reporting to the Contact Centre Team Leader - Service , our Customer Service Advisors - Home Based are responsible for all pre travel communications with our Jet2. 24h. We had booked assistance as Brian is not quick at walking and cannot walk far. Customer Service Advisor - Manchester- Part Time jobs (Manchester Airport) Open vacancies for the position - Customer Service Advisor - Manchester- Part Time - in Jet2.com and Jet2holidays. Shipley (BD17) From £23,500 to £28,500 per annum. Creating solutions and new ideas for issues jet2 broken processes based on customer feedback. Good salary, some staff discounts, good to build customer service skills. We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) for Summer 2022. Do you agree with Jet2holidays's star rating? In view of the ongoing travel restrictions that are in place as a result of the Covid-19 pandemic, we have taken the decision to recommence our flights and holidays programme on July 15th. The average Jet2.com salary ranges from approximately £19,823 per year for a Travel Advisor to £112,458 per year for an Airline Pilot.The average Jet2.com hourly pay ranges from approximately £10 per hour for a Passenger Service Agent to £11 per hour for a Passenger Service Agent.Jet2.com employees rate the overall compensation and benefits package 3.5/5 stars. 25 Sep 2018 - Pre Travel Services in Leeds, England, England. This role is available on a full time (40 hours per week) contract and your working pattern will include working evenings and/or weekend s within these opening hours as these are our peak customer contact times. Jet2 Customers - If you miss your flight. Leeds (LS1) Up to £22200 per annum + Pro Rata. Departure Airport. You can then use this kit to swab yourself and speak with the team to arrange a . Choose how to contact us. Visit PayScale to research customer service advisor salaries by city, experience, skill, employer and more. 72. Contact us by phone. They have a notice for Inbound flights but not for outbound. Companies. It does not take this long for a card refund. Jet2.com Customer Service Reviews. Check out what 13,397 people have written so far, and share your own experience. A free inside look at company reviews and salaries posted anonymously by employees. In addition to Leeds Bradford, it has nine other operating bases at Alicante-Elche Airport (ALC), Belfast International Airport (BFS), Birmingham Airport (BHX), East Midlands Airport (EMA), Edinburgh Airport (EDI), Glasgow Airport (GLA), London Stansted (STN), Manchester Airport (MAN) and . Travel Consultant Course, Metropolitan Cities In Tamilnadu 2020, New Balance 992 Grey Jjjjound, Jet2 Customer Service Advisor Telephone Interview, What Is The Degree Of A Polynomial, The Towers At Forest Acres, As a Special Assistance Advisor, you will . 72 reviews. . United Kingdom. Answered 17 July 2020 . How would you like us to contact you. English. Learn about Jet2.com and Jet2holidays culture, salaries, benefits, work-life balance, management, job security, and more. Experience Customer Service Advisor Jet2.com and Jet2holidays Dec 2019 - Present1 year 11 months Leeds, West Yorkshire, United Kingdom Assisting customers with any pre-travel arrangements or. Bradford (BD3) From £8.91 to £10 per hour. Not specified. Take ownership of customer enquiries, ensuring that every customer feels valued. Asked 10 January 2020. Great question! Discover our safe travel hub and find out what we're doing to make sure you have a safe and smooth journey, as well as travel . 12 Jet2.com reviews. Leeds (LS1) Up to £22200 per annum + Pro Rata. Jet2.com offer an excellent, value for money, efficient and professional service. Solution. . Customer Service Advisor (Former Employee) - Manchester Hangar - 21 March 2021 I worked with Jet2 for just under 1 year. Video Interview where you should answer 13 questions. Oct 25, 2020 - Customer Service Advisor . +44-203-514-9668 - UK Jet2 Customer service Number . 161 people found this review helpful. Put wrong date of birth on policy and need it amending. Good salary, some staff discounts, good to build customer service skills. Beeston, Leeds, LS11 9AW. 1. Home Based Customer Operations Co-ordinators. Salary: £17,899 per annum, pro rata plus competitive monthly bonus scheme. View details and apply for this Product Executive job in Beeston, Leeds (LS11) with Jet2.com on Totaljobs. Does anyone out there know the phone number of Jet2 Holidays customer service it appears to be a closely guarded secret, or maybe they just don't want to hear any complaints from disgruntled customers and prefer to ignore e mails instead. Contact us online. Leeds . Check out what 12,725 people have written so far, and share your own experience. Customer Service Advisor - PTS Jet2.com and Jet2holidays May 2019 - Present2 years 8 months Leeds, West Yorkshire, United Kingdom Data Developer 2020 Inc. Sep 2016 - Feb 20192 years 6 months. Jet2.com - efficient, effective, value for money. We're a direct point of contact for both customers and travel agents, ensuring we're the first step of the VIP customer experience for Jet2.com and Jet2holidays. Part-time Customer Service Advisor - Leeds. Philip Lyon . Recommend. The training they give you is amazing, you make friends with your training team as you all start on the same day. Application. Join to Connect Jet2.com and Jet2holidays. Reply. Save. 2. Recommend. Choose an option By phone By email. You can listen to the record and if you feel its not good enoug, you can record your answer again. Reviewed 14 August 2018. we were very content and happy we'd chosen Jet2. With qualifications galore to my name, from travel and tourism, customer service, football coaching to teaching primary level students. Leeds, West Yorkshire. In addition to Leeds Bradford, it has nine other operating bases at Alicante-Elche Airport (ALC), Belfast International Airport (BFS), Birmingham Airport (BHX), East Midlands Airport (EMA), Edinburgh Airport (EDI), Glasgow Airport (GLA), London Stansted (STN), Manchester Airport (MAN) and . As a Customer Service Team Leader, it is my job to ensure that things are put right for our customers on the rare . As a valued Customer Service Advisor within our fun and friendly Contact Centre, you will play an essential role in delivering a VIP customer experience in every . Sign In. Home Based Customer Service Advisor - Special Assistance Date: 2021-12-01 (Latest) Job Description: To be successful in this role, you will have previous telephone-based customer service experience or travel industry experience. Up to £19,240 a year. Re: 14/12/21 . Directly support team departments in all customer support functions…. Jun 2018 - Apr 201911 months. Jet2.com voted runner up in the 'Best Airline' category in the TravelMole Web Awards 2011. Oct 25, 2020 - Customer Service Advisor . What sort of questions are asked during a telephone interview for a home based travel advisor? Hope to see you at the airport! Customer service is non existent !!!! | Read 12,281-12,300 Reviews out of 13,397 While +44 203 059 8336 is Jet2.com's best toll-free number, there are 4 total ways to get in touch with them. The best deal from Jet2 Holidays that you can't miss! Someone from our Customer Service team will come back to you with an answer soon. Find our latest Jet2 Holidays Discount codes and the awesome deals to save your money. Reporting to the Product Manager , the Product Executive will be responsible for supporting the management of a designated geographical area within the Jet2holidays portfolio, with involvement through the Product Lifecycle, planning, marketing and identifying future opportunities. I started with Jet2.com and Jet2holidays as a Customer Service Executive on the EU261 Team, who deal with flight delays. This question helps you make sure the applicant would be able to properly represent your company and defuse the situation if they encountered an angry customer. For most of its history, Jet2.com has exclusively operated Boeing jets. Customer Service Adviser - Work from home. Newcastle. Search Our Current Vacancies. Follow the link at the bottom of the description to a job. Jet2.com: Professional Service - See 31,842 traveler reviews, 1,928 candid photos, and great deals for Jet2.com, at Tripadvisor. You can then use this kit to swab yourself and speak with the team to arrange a . Business Outlook. Report this profile Experience Customer Service Advisor Jet2.com and Jet2holidays View Adeel's full profile . Reporting to the Contact Centre Team Leader, our Part Time Customer Service Advisors are responsible for all pre travel communications with our Jet2.com and Jet2holidays customers. As a customer service advisor, your role will be dealing with incoming calls for repairs & servicing of heating systems for customers in the social & supported . If you are a Jet2 customer and have arrived at the airport without your results. Direct Line Group 3. Jet2 Customers - If you miss your flight. Customer Contact places you in a fast-paced, dynamic and rewarding environment where you'll be immediately recognised for your achievements. Pros. Jet2.com and Jet2holidays. 118 helpful votes. Jet2.com: Disaster - See 31,841 traveller reviews, 1,928 candid photos, and great deals for Jet2.com, at Tripadvisor. Jet2.com: Jet2holidays customer service - See 31,816 traveller reviews, 1,926 candid photos, and great deals for Jet2.com, at Tripadvisor. Search job titles. 1. Part-time Customer Service Advisor - Leeds. We're a direct point of contact for both customers and travel agents, ensuring we're the first step of the VIP customer experience for Jet2.com and Jet2holidays. 13 days ago. At Jet2holidays we are all about delivering a VIP service to our customers and our Special Assistance Team are an integral part of our service delivery promise.Our Special Assistance Advisors are here to provide reassurance and support to our Jet2.com and Jet2holidays customers who may require additional support to ensure they Have a Lovely Holiday. Please speak to your Jet2 Passenger/Customer Service Advisor. Jet2 are not following their own policy of 28 day refunds. 25 Sep 2018 - Pre Travel Services in Leeds, England, England. I would always look first to Jet2.com for holidays and flights. Attachment upload. If you have any photos, videos or documents that will help us better understand the reason you're contacting us, please attach them before submitting this form. Past job experience over the last 3 years, working in and running bars in a busy resort in Lanzarote . • Trusted with a number of sensitive information and handling with the respect it . A free inside look at company reviews and salaries posted anonymously by employees. A: Since all service advisors spend a lot of time around customers, you need to ask questions that test their ability to deal with difficult interactions. Stacey Cox Customer Helper- Back of House Ramp Duty Manager at Jet2.com and Jet2holidays . Sarah Moorehouse Colleague Experience & Communications Manager, Contact Centre at Jet2.com and Jet2holidays Oakworth. Business Outlook. Their ability to promptly deal with unexpected changes and to arrange cancelled fight money back is top class. To add, the Irish flight company and Premier inn refunded very quickly when they made cancellations, without being asked. Beeston, Leeds, LS11 9AW. At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers "Have a Lovely Holiday!". Pros. How much does a Customer Service Representative make at Jet2.com and Jet2holidays in the United Kingdom? What questions did they ask during your interview at Jet2.com and Jet2holidays? After several inquieries which each took at least a week to respond to by jet2 . Reporting to the Contact Centre Team Leader, our Part Time Customer Service Advisors are responsible for all pre travel communications with our Jet2.com and Jet2holidays customers. Was Mainly how you deal with customer conflict and deal with enquires effectivey. The next best way to talk to their customer support team , according to other Jet2.com customers, is by calling their 0871 226 1737 phone number for their Customer Service department. Shipley (BD17) From £23,500 to £28,500 per annum. The ability to take ownership of customer challenges. They will take your details, and we will ship direct to the airport a swab kit. Sent emails with no response. Leeds, England, United Kingdom Cabin Crew British Airways Apr 2018 - Oct 2019 1 year 7 months. Don't pay more than you have to with this excellent voucher code from Jet2 Holidays, you can save up to 15% on thousands of products. Report inappropriate content . CEO Approval. Senior Customer Service Advisor at Jet2.com and Jet2holidays Greenmount. Complaints Team Manager. Asked 17 July 2020. Updated Nov 8, 2021. Jet2.com was honoured at the Telegraph Travel Awards 2011 after 23,000 readers voted for us as runner up in the 'Favourite Short Haul Airline' category. Filter. View details and apply for this Passenger Service Agent|Helper job in Gatwick (RH6) with Jet2.com on Totaljobs. You get a question, have a minute to get ready, then you answer it and send. . Sep 1, 2020 - Customer Service Representative . What would you like to tell us? Today, it has about 90 aircraft in its fleet, nearly all Boeing 737s. Customer Service Team Leader. Please upload .jpg, .png or .pdf files only. Leeds. Jet2.com announced as runner up in 'Best Airline for Groups' category at the 2011 Group Travel Awards. Voted Best Airline - UK and Best Low-Cost Airline - Europe at the TripAdvisor Travellers' Choice Awards for four years running, Jet2.com's the top place to go for cheap flights. If you like to amend the seat number, then you can call on the helpline number, and the advisor will be happy enough to handle your request. de 2019 3 meses. But it was the customer service that we received at the airport which has left us . I was promoted to Customer Service Team Leader in December 2016, after 8 months of being with the business.

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