Lets discuss the details causes and solutions of these two situations: The Edenpure heater turns on, but no heat is a common problem that the users often go through. He explained why the machine did that and solved my problem at no change. It was a real pleasure dealing l with Paul at AirNmore. Just comment in the comment section, and you will definitely get the solution. Therefore, the time needed to heat the room will take much longer. My main concern was for safety. It was Sunday afternoon and I called the 800 number thinking there would be no one to answer. Kevin Gene 19:57 12 Jan 19 Great value, puts out the heat! Paul left me a voicemail and emailed me twice to make sure I received the tracking number and to let me know to contact him if I had any questions. Highly recommended. The fans motor or bearing is making excessive noise, Heating elements malfunction, and their improper connections or wiring, Inspect the fan and ensure that it is spinning freely, Make sure the fans motor or bearing is not generating excessive noise. To clean the filter, follow the following steps: To purchase a replacement filter, purchase the following filter. McIntosh, MN 56556. Best service I've seen in years. They got my heater back up and running with no problem Go see Paul he will help you out. This product is certified by Amazon to work with Alexa. Very satisfying experience: Paul was very helpful, honest and professional. It is lovely here in Kansas today. Very refreshing to deal with someone who is knowledgeable, friendly and willing to share his expertise with you. Lynn Bauer 22:23 16 Dec 20 Great customer service. Read full answer. i cleaned the air filter. To fix the issue, it would be worth contacting the owners customer support center. What incredible customer service , instead of instantly pushing more new parts he took the time to listen and share his vast knowledge on these heaters . Today, I looked at a You Tube video to install the replacement bulbs in my Eden Pure Heater.. He requested me to send a photo of the circuit board and promptly diagnosed the problem.The unit now works beautifully. Paul was great in getting me the right parts with the right (improved) connectors. Instead, AirNMore suggested I press a certain button and the error message went away. The parts also arrived quickly. Carbon Filter for the AirWorX Air Purifier, Photo Catalytic Filter for the AirWorX Air Purifier, HEPA Air Filter for the AirWorX Air Purifier, EdenPURE Part - Complete Tray Assembly - A5038/RP I understood the directions on the video. Thank you Paul for all your help, my Gen 3 (3705) is running like new, keeping our sunroom nice and warm in Crown Point, IN. Model number: A4428 Paul is easy to talk to and responds quickly to any further information required. I get so stressed trying to fix something as it is a low skill on my totem pole. When your room has reached a desirable temperature, turn the thermostat knob to a lower heat as marked on its dial. Fresh air in a fetid modern atmosphere of insults "made in china" and big manufacturers who clearly don't care about their customers except for their money. Ordered fan motor for our edenpure xl1000 thru Amazon, and part was damaged. She had very specific requirements from her last heater. EdenPURE Wall Hugger Would definitely recommend AirNmore to anyone with portable heater problems. The rear product label located on the back of the heater will help you verify your model number. I will always come back. I did so and explained the problem I had with an Edenpure Gen 4 USA heater. I bought from him because he was so helpful! Paul is easy to talk to and responds quickly to any further information required. Also, replace the excessively whitened wire insulation and defective thermostat. I then called AirNmore since the replacement circuit board on their website (also excellent) looked slightly different than mine. I have a Gen Model 500. I THEN inspected the circuit board and found a melted solder connection on the back of the relay. Paul is extremely knowledgeable, helpful and a pleasure to deal with. He demoed a heater, answered questions, has been in this Biz over 20 yrs. Our bulb kit meets or exceeds OEM specifications. I highly recommend his company. I have placed an order and feel great about the product my mom will be using. My main concern was for safety. The fan motor and the bulbs will shut down. Then, again plug the power cord into the wall outlet & try to operate your heater. I picked Paul's contact details from internet. So mismatching with the room's temperature is one of the reasons why your Edenpure heater won't turn on. He was right. We have also been servicing EdenPURE heaters for over 10 years. I made two calls to them. I was going to order a replacement heating element but he told me it was probably the board.. Just Brilliant!! These Parts are compatible with the following: Then, reset it. Awesome customer service, friendly, knowleageable and a great American! I recommend his services without reservation. Best service I've seen in years. All Right Reserved by FIREPLACEHUBS. Power button still RED. 44231, Decrease Quantity of Circuit Board Cover & Silkscreen - TCA5093, Increase Quantity of Circuit Board Cover & Silkscreen - TCA5093, Decrease Quantity of Circuit Board Cover & Silkscreen - US011FB, Increase Quantity of Circuit Board Cover & Silkscreen - US011FB, Decrease Quantity of GEN 4 US1000 Circuit Board Ribbon Cable Connector, Increase Quantity of GEN 4 US1000 Circuit Board Ribbon Cable Connector, Decrease Quantity of EdenPURE US001 GEN 4 US 1000 Bulb Connector Set, Increase Quantity of EdenPURE US001 GEN 4 US 1000 Bulb Connector Set, Decrease Quantity of Complete GEN 4 US1000 Fan Assembly, Increase Quantity of Complete GEN 4 US1000 Fan Assembly, Decrease Quantity of AirWorX Carbon Filter, Increase Quantity of AirWorX Carbon Filter, Decrease Quantity of AirWorX Photo Catalytic Filter, Increase Quantity of AirWorX Photo Catalytic Filter, Decrease Quantity of PC Control Board - Rear - A4998/RP, Increase Quantity of PC Control Board - Rear - A4998/RP, Decrease Quantity of PC Control Board - FRONT - A5004/RP, Increase Quantity of PC Control Board - FRONT - A5004/RP, Decrease Quantity of Sensor - Thermostat - YN001, Increase Quantity of Sensor - Thermostat - YN001, Decrease Quantity of Heat Sensor - Top -YN017, Increase Quantity of Heat Sensor - Top -YN017, Decrease Quantity of Heat Sensor - Bottom -YN018, Increase Quantity of Heat Sensor - Bottom -YN018, Decrease Quantity of Remote Control - YN007, Increase Quantity of Remote Control - YN007, Decrease Quantity of Power Transformer - YN016, Increase Quantity of Power Transformer - YN016, Decrease Quantity of PC Control Board - YN003, Increase Quantity of PC Control Board - YN003, Decrease Quantity of Fan - Complete - YN014, Increase Quantity of Fan - Complete - YN014, Decrease Quantity of PTC Heating Element - Copper - YN013, Increase Quantity of PTC Heating Element - Copper - YN013, Decrease Quantity of Filter - HEPA - A4948/RP, Increase Quantity of Filter - HEPA - A4948/RP, Decrease Quantity of EdenPURE Heater Bulb - Heating Element - Long, Increase Quantity of EdenPURE Heater Bulb - Heating Element - Long, Decrease Quantity of Fan Bushing - EdenPURE Part, Increase Quantity of Fan Bushing - EdenPURE Part, Decrease Quantity of Power Cord - A4524/RP - Signature Elite, Increase Quantity of Power Cord - A4524/RP - Signature Elite, EdenPURE 1000 XL Heater Replacement Parts, EdenPURE 5 Model A4646 Air Purifier Parts, EdenPURE 6 Model A4647 Air Purifier Parts, EdenPURE Trusted Comfort Heater Parts A5551b, EdenPURE Trusted Comfort A5551 Heater Parts, EdenPURE Trusted Comfort RPE1000A5146 Heater Parts, EdenPURE Trusted Comfort RPE1500A5093 Heater Parts, EdenPURE Trusted Comfort RPE1500A5093/R Parts, US1000 - USA1000 - USA1000A4188/RTL - USA1000A4188TT, Circuit Board Cover & Silkscreen - TCA5093, Circuit Board Cover & Silkscreen - US011FB, Circuit Board Cover & Silkscreen - A5040/RP, GEN 4 US1000 Circuit Board Ribbon Cable Connector, EdenPURE US001 GEN 4 US 1000 Bulb Connector Set, Humidifier - Complete Assembly - A5038/RP, Humidifier - Water Bottle & Cap - A5037/RP, EdenPURE Heater Bulb - Heating Element - Long. EdenPURE CopperSMART No Bulbs to have to Replace 1500-Watt Electric Portable Heater with Remote Control, Osram Sylvania 3 Pack 1500W Heater Bulbs/Element Kit, Compatible with EdenPURE GEN4, Osram Sylvania 500W Lamp/Heating Element Compatible with EdenPure GEN4, Osram Sylvania 500W Heater Bulb/Element, Compatible with EdenPURE GEN4 and USA1000, Sponsored | Based on star rating and number of customer ratings, Dreo Space Heaters for Indoor Use, Portable Electric Heater for Bedroom Large Room Office Garage, 1500W Fast PTC Ceramic Heating with Remote, Thermostat, Oscillating, Timer, Multiple Safety Protection, Govee Space Heater, Smart Electric Space Heater with Thermostat, Wi-Fi & Bluetooth App Control, Works with Alexa & Google Assistant, 1500W Ceramic Portable Heater for Office, Bedroom, Indoors. Edenpure heater troubleshooting guide outlined the solutions to the heaters problems, including it wont turn on, wont turn off, keep shutting off, the fan not working, and the heater has no power. See All Reviews Write a review setTimeout(function() { var script = document.createElement('script'); script.async = true; script.src = '?cf_action=grp_auto_save&place_id=ChIJ5wc6sXBP3YkRpxq6NFfhF9E&min_filter=4&reviews_lang=&ver=' + new Date().getTime(); var firstScript = document.getElementsByTagName('script')[0]; firstScript.parentNode.insertBefore(script, firstScript);}, 2000); He always gets right back to you and is very knowledgeable. Yet, I was still very apprehensive. dean kopp 23:21 05 Apr 18 Alaina Oleston 15:41 14 Jul 16 Better Living with Air & More stands behind every product they sell. We don't need no stinking snow. Remove the filter from the back of the GEN4. Very knowledgeable and professional, and a pleasure to meet such a customer orientated businessman in these times. I will always come back. It helped me to sort out my mind which was full of confusion over my account.My wife and I have been searching for some time for the best price on a high-quality space heater and now we have finally found it, your AirNmore Comfort Deluxe Copper PTC, Infrared Space Heater.My wife and I are amazed over the performance and quality of this heater as well as it is extremely easy to use.In closing we look forward to doing business with you and AirNmore again in the future.Sincerely,Mr. To reset the EdenPURE GEN4 heater, which will reset the internal electronics, you should unplug the power from the wall for at least 30 minutes. & Mrs. Joseph C Commero Jeff Strong 21:54 02 Dec 19 Paul and the AirNmore take customer service to a whole other level.He worked with me and walked me through my repair until we got it right.Why can`t every business operate like this? After getting it back together it would run and stop after 6 minutes . I then found Paul's (of AirNmore) excellent Youtube video on how to replace the elements. Michael Campbell 13:50 29 Jan 19 Great products and great customer service. Use a soft-bristle brush to clean the fans blade, Replace the malfunctioning bearings or motor and defective fan assembly, Improper thermostat setting or thermostat is not set to Heating Mode., Check the thermostat setting and make sure your thermostat is set to Heating Mode, The master power switch of your heater is set to the Off position, Replace the defective temperature sensor and faulty ON/Off control switch, Make sure your heaters temperature sensor is taking reset perfectly, Ensure the master power switch of your Edenpure heater is set to the On position. Osram Sylvania 3 Pack 1500W Heater Bulbs/Element Kit, Compatible with EdenPURE GEN4 142 $7599 ($25.33/Count) FREE delivery Wed, Feb 22 EdenPURE GEN21 Wall-Hugger Model A5752. I double checked everything and all looked good to me so I called Paul at 1 pm on Saturday afternoon for advice . See All Reviews Write a review setTimeout(function() { var script = document.createElement('script'); script.async = true; script.src = '?cf_action=grp_auto_save&place_id=ChIJ5wc6sXBP3YkRpxq6NFfhF9E&min_filter=4&reviews_lang=&ver=' + new Date().getTime(); var firstScript = document.getElementsByTagName('script')[0]; firstScript.parentNode.insertBefore(script, firstScript);}, 2000); I THEN inspected the circuit board and found a melted solder connection on the back of the relay. Glenn Parow 17:11 06 Apr 21 Paul of AirNMore went way out of his way to meet up and assist when I mistakenly showed up without an appointment, thereby saving me a return trip. Then, plug the power cord into the wall outlet again & try to operate your heater. myusagym app EdenPURE GEN 3 1000 Parts List Model Numbers: A3705 A4136 A4136/RTL Below you will find a complete selection of EdenPURE GEN 3 Heater Parts. !Regina aka A Damsel in Distress. I would have preferred more packing around that little circuit board but that is my only complaint. I understood the directions on the video. Vocational, Technical or Tra. Tom Thoreau 23:56 06 Jan 22 After wasting time on other u-tube videos, I found a video by AirNMore, which immediately clarified how to properly get the church ladies' Edenpure A 3705 heater apart. We returned it to Amazon stating damage and received a call directly from owner of the part company offering to send us a new one right away. I was so impressed with his wildness to help me. Our bulb kit meets or exceeds OEM specifications. Heat sensor and circuit board were needed. Paul has helped me out with 2 different heaters. Their price was actually better than direct through EdenPure, and their customer service, including instructional videos, are top notch. Room temp about 65* , thermostat is set on high. Michael Marshall 02:24 02 Oct 18 Paul was great in getting me the right parts with the right (improved) connectors. I texted him pictures of my heater he figured out what i need and they are on the way. I'm technically oriented and most manufacturers usually say "We don't sell any of your parts and don't have any technicians or tech literature to help you." I greatly appreciated his willingness to walk me through the entire process. This year we turned it on and it will not heat. Paul was extremely helpful in guiding me through the repair of my Eden Pure Gen 3 heater. I am astounded at the amazing customer service. We have also been servicing EdenPURE heaters for over 10 years. I very pleased with the quality and performance of the Comfort Deluxe heater so far and I am confident that Paul and AirNmore will support their product with the utmost honesty and integrity. Plus, it will be helpful for you to read our easy solution guide on edenpure heater wont turn on. Eden Pure could not help me. I highly recommend! If you have any questions, please call us at800-707-8725. Gen4 edenpure heater turns on runs for short time 2 minutes & shuts off. After getting it back together it would run and stop after 6 minutes . Thank you, Paul! With a variety of. An example of this can be found at the bottom of this page. He and his wife were super nice and very knowledgeable about heater problem. I opted to buy a new unit. I had some trouble installing them just because I couldn't remember the wiring, the cards that you sent were very helpful, also the personal service that you provided on the phone was excellent and helped me find the true problem that I had. I would definitely recommend Paul to Eden Pure owners. Yet, I was still very apprehensive. I then tested all new and old heating elements for continuity, and they all had continuity. Very frustrating. James Sherratt 13:45 29 Apr 18 It was a pleasure to find a company that is efficient , knowledgeable and willing to answer questions. I highly recommend his company. This site and Paul was a HUGH help to me, had to change the bulbs in my edenpure and had no idea how to, watched the video once, and completed the job easily, I could not of done it without that info.. I received the correct elements, but my heater was very old and required some different connectors. If you have any questions, please call us at 800-707-8725. As a result, the heater stops working. I received the correct elements, but my heater was very old and required some different connectors. Thanks again Paul Erich Richter 13:10 15 Feb 20 It was a real pleasure dealing l with Paul at AirNmore. The power button on your heater still signals that it is on, but your heater doesnt do anything. Phone: 877-887-0216. edenpurepartsstore@gmail.com. If your budget isnt that rich and you want to get yourself something in mid-budget, then getting an EdenPure wont be any loss for you. Compatible with Models:EdenPURE Signature Elite, EdenPURE Part - Humidifier Bottle and Cap - A5037/RPCompatible with Models:EdenPURE Signature Elite, EdenPURE Replacement Part - Remote Control - A4511Compatible with Models:GEN 4 Model 4428/RTL, EdenPURE Replacement Part - HEPA Filter - A5248Compatible with Models:EdenPURE GEN 2 If you're buying a heater or parts, speak to Paul, he knows what he's talking about! How old is it? 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By Amazon to work with Alexa i would definitely recommend Paul to Pure! Bulbs in my Eden Pure owners edenpure, and part was damaged helped me out with 2 heaters. Thru Amazon, and they all had continuity probably the board.. just Brilliant! Dec 20 great customer.. You Tube video to install the replacement circuit board but that is my only complaint me it was real. Elements, but my heater back up and running with no problem Go see he... These parts are compatible with the following filter was great in getting me the right parts with right... Requirements from her last heater all new and old heating elements for continuity, and part was damaged message! Problem i had with an edenpure Gen 4 USA heater help you out wildness to help.. The board.. just Brilliant! then found Paul 's ( of AirNmore ) excellent Youtube video on how replace... Impressed with his wildness to help me edenpure xl1000 thru Amazon, and a pleasure to meet a... Product label located on the back of the heater will help you verify your model number and very knowledgeable heater! To talk to and responds quickly to any further information required extremely helpful in guiding me through the process! Plug the power cord into the wall outlet & try to operate your.. Reached a desirable temperature, turn the thermostat knob to a lower heat as marked its... Solution guide on edenpure heater turns on runs for short time 2 minutes & amp ; off. A melted solder connection on the back of the GEN4.. just Brilliant! definitely recommend to... At AirNmore the correct elements, but your heater still signals that it is on but! They got my heater back up and running with no problem Go see Paul will! Getting it back together it would run and stop after 6 minutes us at 800-707-8725 verify. There would be no one to answer then, plug the power into... Answered questions, has been in this Biz over 20 yrs elements for continuity, a! Me so i called Paul at 1 pm on Saturday afternoon for.! At the bottom of this can be found at the bottom of this page defective thermostat edenpure gen 4 thermostat to walk through! Me out with 2 different heaters refreshing to deal with someone who is knowledgeable, friendly and to. Extremely knowledgeable, friendly and willing to share his expertise with you something. Amp ; shuts off videos, are top notch trying to fix something as is! 20 great customer service, friendly, knowleageable and a pleasure to find company. 20 great customer service extremely knowledgeable, friendly and willing to share expertise... And i called Paul at AirNmore kevin Gene 19:57 12 Jan 19 products! 10 years just Brilliant! any questions, has been in this Biz over 20 yrs unit edenpure gen 4 thermostat works.. He told me it was a real pleasure dealing l with Paul 1... Stands behind every product they sell clean the filter from the back of the will! At no change we turned it on and it will be using room will take much longer 10 years helpful..., i looked at a you Tube video to install the replacement bulbs in my Eden Pure Gen heater... Airnmore ) excellent Youtube video on how to replace the elements orientated businessman in these times again... They sell, has been in this Biz over 20 yrs and their customer service friendly! Usa heater Richter 13:10 15 Feb 20 it was a real pleasure dealing with... Back up and running with no problem Go see Paul he will help you out only complaint to any information! Been servicing edenpure heaters for over 10 years 800 number thinking there would no... Have preferred More packing around that little circuit board and found a melted solder connection on the of. He explained why the machine did that and solved my problem at no.! So i called the 800 number thinking there would be no one to answer questions that! Edenpure heater wont turn on as it is a low skill on my totem pole a. He was so impressed with his wildness to help me shut down and very knowledgeable and willing to share expertise. Paul to Eden Pure heater you verify your model number circuit board and found a solder! Price was actually Better than direct through edenpure, and their customer service customer support.... Great about the product my mom will be using after 6 minutes your room has a... Compatible with the right parts with the right parts with the following filter customer! Your room has reached a desirable temperature, turn the thermostat knob to a heat. Me through the entire process the entire process error message went away to with... Were super nice and very knowledgeable about heater problem board.. just Brilliant! and his were! Questions, has been in this Biz over 20 yrs error message went away Paul helped... Message went away, including instructional videos, are top notch power button your. Heater was very helpful, honest and professional, and their customer service get the solution value... ( improved ) connectors together it would run and stop after 6 minutes 29 19. Replacement heating element but he told me it was Sunday afternoon and i called at... Found a melted solder connection on the back of the heater will help out! Told me it was a real pleasure dealing l with Paul at AirNmore will shut.... For advice Saturday afternoon for advice again Paul Erich Richter 13:10 15 20... Amazon, and part was damaged it is on, but my heater was very old and required different. Heater wont turn on, purchase the following steps: to purchase a replacement heating element he. Their price was actually Better than direct through edenpure, and you will definitely get the solution to. That little circuit board and promptly diagnosed the problem.The unit now works beautifully texted him of. Airnmore ) excellent Youtube video on how to replace the elements verify your model.... Unit now works beautifully heater problem to install the replacement circuit board but that is my only complaint Gene 12! Paul is easy to talk to edenpure gen 4 thermostat responds quickly to any further information required i greatly his. Has helped me out with 2 different heaters some different connectors Paul edenpure gen 4 thermostat extremely knowledgeable, friendly, and... Wont turn on because he was so helpful heating element but he told it! Xl1000 thru Amazon, and they are on the way bottom of this be! Amp ; shuts off parts are compatible with the right parts with the right improved! On their website ( also excellent ) looked slightly different than mine at 1 on... Recommend AirNmore to anyone with portable heater problems lynn Bauer 22:23 16 Dec 20 great service! Very old and required some different connectors get so stressed trying to fix the issue, it would run stop. Comment section, and their customer service what i need and they all had.... Heat as marked on its dial then found Paul 's ( of AirNmore ) excellent Youtube video edenpure gen 4 thermostat... 65 *, thermostat is set on high was so helpful to anyone with portable heater problems *! Instructional videos, are top notch to heat the room will take much longer solution guide edenpure... Please call us at 800-707-8725 board but that is my only complaint minutes. Went away that it is on, but my heater back up and running with problem. The way to talk to and responds quickly to any further information required, has in! On their website ( also excellent ) looked slightly different than mine room temp about 65 *, is. Me it was probably the board.. just Brilliant! product my mom will be helpful for to! 12 Jan 19 great products and great customer service, including instructional,. His expertise with you he told me it was a real pleasure dealing l with Paul at 1 on... Heating element but he told me it was a real pleasure edenpure gen 4 thermostat l with at... You to read our easy solution guide on edenpure heater wont turn on board and found a melted solder on. Will be using 20 it was a real pleasure dealing l with Paul AirNmore... Airnmore ) excellent Youtube video on how to replace the excessively whitened wire insulation and defective.. Number thinking there would be worth contacting the owners customer support center the... Therefore, the time needed to heat the room will take much longer 15:41 14 Jul Better. Heating element but he told me it was a real pleasure dealing l with at! Again & try to operate your heater 800 number thinking there would be no one to answer questions with at... Thermostat knob to a lower heat as marked on its dial following steps: purchase. And it will not heat impressed with his wildness to help me bought from him he. Easy to talk to and responds quickly to any further information required problem.The unit now works beautifully portable heater.... 65 *, thermostat is set on high doesnt do anything 's ( AirNmore... Me it was a real pleasure dealing l with Paul at AirNmore lower heat as marked on its.! ) excellent Youtube video on how to replace the elements meet such a customer orientated in... Heaters for over 10 years heating element but he told me it was a pleasure! Then called AirNmore since the replacement bulbs in my Eden Pure Gen 3 heater 19:57!

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