Let's look at the importance of the cancellation policy and what Tabitha should include, as well as a short sample she could use to protect both her business and clients. Student/Graduate Features Event Planning Insurance Policy Information. Did you know… We have over 220 college Also, be certain to highlight whether deposits can be refunded or if there's a fee associated with cancelling. What are the most important things to consider when determining a policy and getting it down in writing? If they give you notice and cancel for a good reason, will you give them credit towards a future event. Even better, the planner could likely negotiate a favorable attrition clause so that he or she can reduce attendee head count at a lower cost, rather than cancel the meeting and get zero value for the money. Here are some essential legal, and practical, tips and strategies to better inform your decision. Log in or sign up to add this lesson to a Custom Course. You can test out of the Services. Unforeseen circumstances such as severe weather conditions, local strikes, illness, damage to the venue, accidents or non-appearance of key individuals (especially in a wedding), are just a few of the myriad of possibilities. Alex Monteiro Event Cancellation Insurance: There are a number of reasons that can lead to the postponement or cancellation of an event that are outside the planners control. Sciences, Culinary Arts and Personal When it comes to the consultation, go with your gut. Some policies even offer event cancellation coverage that can minimize your financial loss if your event can't go on due to interruptions like bad weather. Houston Casualty Company 13403 Northwest Freeway, Houston, TX 77040 USA Tel: 713-744-9695 Event Cancellation Policy for Special Event Planners Association Event planners spend considerable time, ... No. Being forthcoming with your client is also imperative so that they understand the terms of the cancellation policy. Nicole Thielmann Event Cancellation insurance helps protect against this risk. Always remember to keep your cancellation policy simple and professional, and include it as part of your overall contract, which should be signed at the time you're contracted for service. Mwai Yeboah Highlight important dates. This insurance is an indemnity policy and puts … Here are some points to keep in mind when creating your own: Depending on the range of planning services you offer, you may want to create different cancellation policies to suit different events. {{courseNav.course.topics.length}} chapters | Free Resources All cancellations and requests to make changes to an event should be written down to avoid miscommunication or legal troubles down the road. Your email address will not be published. Will your client receive a refund if you fire them? Planning Tips It’s not that your clients are out to get you (most of the time), but cancelled events can be tough on your business, especially if you’ve had to turn away other clients to focus on the event-that-never-was. 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Catherine Hammond Enrolling in a course lets you earn progress by passing quizzes and exams. Katie Deck This balance will be equal to the package balance 90 days prior to the event. Cancellation Policy. You may opt to have different policies for dealing with a voluntary cancellation versus a cancellation that arises as the result of an emergency. Cancellations between 25-72 hours before the event may transferred to a different date/time of the same class. Cancellation and refund for advance registrations, less a cancellation fee, is allowed if cancellations are submitted through Cvent by the cutoff date specified on the event’s web page, typically the Friday before the event. It can lay out many important issues such as: Cancellation policies can vary from planner to planner and even from event to event. Sending a card offering your condolences is also a thoughtful gesture for clients going through a tough time. If an alternative arrangement is made at the time of cancellation, all payments received will be applied to the new event. But the wedding planner is firm that the groom has no way to get a refund because it is written in the contract… Can the groom still get a refund?? Before those expectations are met, they must be clearly defined in an event planner contract, not only to establish certainty between you and your client, but to protect you from the ramifications of any obstacles that may come up. ExpoPlu$ is a unique policy specifically designed for event planners. Cancellations due to serious illness, personal loss, accidents, or relationship problems are a totally different story, though. Mireille Pitre Changed plans, scheduling conflicts, cold feet, illness, accidents… There are dozens of different reasons why your client might decide to cancel their event, but all of them leave you in the same position: an event planner without an event to plan! Wedding Planning Tips Anyone can earn This is a tricky issue. We are able to insure the event producer that organizes the events, the event planner that owns and rents out their own equipment & even the events themselves! No way! flashcard set{{course.flashcardSetCoun > 1 ? Should you support a client who bailed on you at the last minute for no good reason? ExpoPlu$ is a unique policy specifically designed for event planners. Houston Casualty Company 13403 Northwest Freeway, Houston, TX 77040 USA Tel: 713-744-9695 Event Cancellation Policy for Special Event Planners General Tips ... No. 3. For example, an outdoor wedding may have a special cancellation policy for inclement weather that would not be applicable for an indoor event. | {{course.flashcardSetCount}} {{courseNav.course.mDynamicIntFields.lessonCount}} lessons Required fields are marked *. In that situation, the venue will only refund the venue fee; they’re not going to pay for all the organiser’s other costs. 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