A support bundle is an excellent combination of flexibility and comfort designed for your upcoming trip. Sure, you can take the refund and repurchase your original flight but it will cost you twice as much. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Our agent will be delighted to read this amazing feedback.Sincerely Yours, Chatdeal Team, Norma helped a lot and ensured me and my family are placed in same flight, after our original flights was canceled, Dear Manish,Amazing feedback! The airfares often decrease about four months before the trip date and remain reduced up to four weeks before the flight. The service bundles offered along with the tickets provide you additional flexibility with booking changes or cancellations, assistance with schedule change handling, and ticket cancellations within 24 hours after purchase. Special Services 4 . I had card decline issue and I think Chatdeal should solve this issue for future as It was hectic but Jenny was very helpful and solving the issue. Cant believe that KAYAK does business with Chatdeal. It goes against our guidelines to offer incentives for reviews. International Association of Better Business Bureaus. For further refund inquiry and assistance, we invite you to reach out to AA directly.Looking forward to serving you again in the future.Kind Regards,ChatDeal Team. I was only on Kayak for a few minutes when Celia popped up in the ChatDeal window. Anyone can write a Trustpilot review. Chatdeal Team. I have not received any more emails from ChatDeal. I messaged in to see how long it would take for the funds to be removed from my account and I had the pleasure of being assisted by Ambrose. Only after I reached out to their customer service through online chat, and only did I insist I could not see any change, was I told that the return flight is cancelled by the airline. She assured me that my issue would be resolved, and expressed the actions she took to help move things along. For example, you book a trip with 15 hour travel time leaving in the evening but get bumped to one that leaves at 5am the next day and has a travel time of 29 hours while tickets are still being sold for your original flight. Answered my inquiries and was comfortable to reach out with. Back to Help & Customer Service Documents. Not a happy customer, Dear Diana, We will be looking forward to your reply. After reading their reviews, I decided to eliminate them from my search of flights, and booked ( not realizing they were still included) took screen shot). Dear Susan, I strongly encourage you to reconsider before booking with them, because if you need help, you'll likely be on your own. Dear Simjee,Well make sure to pass along these kind words to Greg. We are waiting for you back! Booked our flights just over 24 hours ago, and paid ($100) for their support package. Dear Eric, I turned down the offer because the cancellation argument was not convincing enough. Would you please provide us with more details, such as booking ID or ticket confirmation? We also ensure all reviews are published without moderation. Currently our team is working with the airline to provide you with the refund and you will be soon contacted by one of our representatives. Please email us at investigation@chatdeal.com If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We use dedicated people and clever technology to safeguard our platform. I purchased two tickets and travel insurance on Chatdeal. Found out about cancellation by checking directly with airline. Please email us at investigation@chatdeal.com The positive reviews on this site are written by Chatdeal agents. Companies can ask for reviews via automatic invitations. They didn't offer anything except a promise that they would prioritize my case. Kind regards, I've still got the chat box open but she is not writing me back. Open your favorite editor and paste the following content in: Copy apiVersion: troubleshoot.sh/v1beta2 kind: SupportBundle metadata: name: supportbundle-tutorial spec: collectors: [] analyzers: [] Kind Regards,Chatdeal Service Team. Faithfully Yours,ChatDeal. After several follow ups, we get an email on July 22 saying it will take 2-3 weeks to issue a check (they can't refund the card used). my ticket paid off by the way. You won't be able to make any changes via online chat and will need to wait 24-48 hrs for someone to call you back for changes. Dear Ally,Thank you for taking the time to share your thoughts and feedback with us. It feels predatory. Dear Chris,Your review is very concerning to us. The answer you are looking for may already be there. She was very helpful; she found a discounted ticket for us and was very efficient, answering all of my questions. We are open for discussion and look forward to hearing from you soon. Chatdeal Help Center Frequently asked questions Frequently asked questions Cancellation within 24 hours of booking Read More Booking a flight in a few steps Read More Changes due to a schedule change or flight cancellation Read More Voluntary cancellations beyond 24 hours Read More Payment methods Read More Would you please provide us with more details, such as booking ID or ticket confirmation? Dear Eliz,We apologize for the delays in receiving the response related to the alternative travel option.Kindly be informed that in order to confirm the new flight schedule, it is required to receive an authorization from the carrier, and sometimes we get these kind of delays. Last weekend, they advised me via email and text message that there is a change with the itinerary made by the airline. Suggested companies are based on peoples browsing tendencies. Faithfully Yours,Chatdeal Team. Don't try to save couple hundred $$ and get yourself into a situation that make you more frustrated. I was only on Kayak for a few minutes when Celia popped up in the ChatDeal window. (888) 839-0189. Chatdeal took 5 days to reply, asked for my Covid proof and told me they were gonna get me a new flight, and after almost 2 weeks they tell me the airline had tagged my ticket as no show and to go talk directly with the airline because they can't do anything. Our agent Jenny, is always super helpful and clear. Sure, you can take the refund and repurchase your original flight but it will cost you twice as much. They will say they will call you back but they will not. Motto.should be.always book direct. How dares she? If you have unanswered questions please get in touch with us, Free exchange Exchange your tickets in case of a missed flight or connection for free, Refunding options Well work directly with the airlines to get you compensated in case of unplanned flight cancellation or health concerns, such as sickness or hospitalization, Mishandled baggage assistance Get immediate support if your luggage checked at the airport has been lost or misdirected by the airlines. Dear Albert,Amazing feedback! Without 24 hours of booking, I tried to change the date of my departure. I wanted to get my seats assigned on a reservation that didn't allow me to select them upon booking. The answer you are looking for may already be there. Go direct to your airline to purchase tickets. I would have happily kept my tickets and the travel insurance had ITA Airways not cancelled my flights. Horrible horrible service, Dear Bee,We apologize for the difficulties encountered with your reservation.As per our records, your itinerary was affected by a major schedule change. It was the worse deal! Procedure Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. One day before the trip my flight got cancelled. I was sent instead to Chatdeal. Bundle and save Save money when you bundle your flight + hotel. Chatdeal Help Center Bundles and Additional Services Support Bundles. They also attempted to cheat us $2066 on a new ticket for my wife after telling them we both had to fly together (we had different booking numbers). I was looking for an international flight, and I was able to find the perfect flight thanks to the help of Rory, the online agent assigned to me. Thank you. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. biotin results after 3 months . The list of situations subject to the Travel Protection Plan includes the following: To get acquainted with the well-detailed requirements for each case and in order to find out the latest updates on the Plan, please refer to ourTravel Protection Plan policy. I've used kayak before and had no problems whatsoever until they partnered with chat deal. DO NOT USE CHATDEAL. Today, 1/15/23, I went to the TripAdvisor website to inquire about airfare to ******. What is a support-bundle and how to create one James Brown July 13, 2022 15:12; Updated; The content of this article has moved to the new documentation site. I will certainly be careful never to deal with ChatDeal again. Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Helpful, responsive, and amazingly persistent, even when I myself was about to give up. I quickly emailed back and said to cancel my reservation. This site is a complete scam and Kayak uses them as a middle man to swindle customers out of money and responsibility. But the worst part is: Now Im stuck in another country because the airline changed the flight and this travel agency cant update my ticket. . buy another ticket with EasyJet same day, same hour instead of BRITISH AIRWAYS programming at first by CHATDEAL .. Is cost me 200euros for 3 persons, so 6 hundred euros !!! I clicked agree and submitted even though i just lost 600. Dear Florin,Thank you for such a wonderful review! Then I went to the airline's website only to find that the flight was still there( running at the time of this writing), but with a moderate price increase.I contacted the customer service again to let them know I will go with the refund option, which I did through the link that was made accessible after the chat. They will tell you they are waiting on the airline but they are not. Bundles and Additional Services 3 . Faithfully Yours,Chatdeal Team. Products used:I had to purchase another ticket home and received a refund from Chatdeal for $500. KAYAK Help Center Special Services. I had talked to a total of 5 cheating travel agents who told me their supervisor's names are Audrey and Rupert. Well pass along the kind words.Faithfully Yours,Chatdeal Team. Back to Help & Customer Service Special Services. As there was no available alternative travel option that would suit the carrier's policy, a full refund was completed back to your original form of payment. Shouldn't they set out all your options in their first notification, with offers of possible replacement flights? Back to Help & Customer Service Price Drop Protection. ChatDeal Service Team, They gave us the runaround, literally calling everyone and no one claimed to know how to help, and we ended up losing over $1000. ChatDeal Service Team. This isn't actually a real company. Basically $242.76 was just taken from me for no reason. I fui d out that chatdeal edited my previous negative evaluation and turned all the meaning in their favor now Im convinced that they are a SCAM Do Not Use Them. Date of experience: 26 January 2023. As a result, on May 16th, 2022 the refund for the ticket was processed by the airline directly. Will see if I get a refund. Kind regards, Booked via Kayak but apparently that was Chatdeal. Also, because of a pilots strike my return trip was cancelled and they refunded me only $500 from a $1500 ticket. Date of experience: October 19 . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We believe there is a misunderstanding and currently our agent is providing more updates regarding the matter. Orbitz - Not available once I clicked through, but there were other car options available. Thank you once again for your kind words.Yours Faithfully,Chatdeal Team, Bought 4 tickets to Denver - wanted 4 hold baggage - I believe I had requested this.Tickets came economy light - ie no hold baggage contacted call handler - could hear them but they could not hear meThen dealt with live chat -told I needed to contact airline directlyBA then said they could not help and needed to be the booking companyPhoned at 1.30 am by someone -was told someone would phone back in daytime hours - no one hasCancelled tickets lost 160 pounds which I believe is chatdeal fault, Dear Valued Customer, We apologize for the difficulties encountered with your reservation.Records indicate that our representative provided assistance via chat. Kind regards, Now, a week ago I reached out to them regarding the change. They do not know how to do this. All of our travel information in Kayak and on the Kayak app showed . Several hours later no one did. We will be looking forward to your email!Best regards,ChatDeal Team. Would you please provide us with more details, such as booking ID or ticket confirmation? Dear Karla, Our agent Amber, is always super helpful and clear. I got Support Bundle Plus for a round trip ticket to Europe. Which I hav yet to be informed of from ChatDeal. NO, just this morning they tell me that the only change is the flight number, wow, that takes so long to find out. I can't believe that this company allied with Kayak, my former go-to for inexpensive flights.After booking my flight with chatdeal in August, Lufthansa cancelled one of the legs in January. Trust reviews.. Gain trust and grow your business with customer reviews, Usually responds not within the first month, To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Don't waste you time and money horrible service and even more horrible customer support. Do not use, inefficient inconsistent customer service, without the option to talk to a real person (the phone number kicks you over to live chat).Im on day 5 trying to rebook our flights due to a legal name change. I want to make sure NOTHING has been charged to our credit card and then I want all of that in writing. Chatdeal is a rip-off. Dont use this website.will never use it again!! Chatdeal is a rip-off. Be back again next time for sure. We use dedicated people and clever technology to safeguard our platform. Chatdeal Team. Customer service is a joke. What phene number i can use to call a customer service? Don't ever book with Chatdeal. We use dedicated people and clever technology to safeguard our platform. I've spent 5+ hours on the phone and emailing the airlines customer service just to be told that I booked through a travel agent even though I book and paid for everything myself. Faithfully yours,ChatDeal Team. I was assisted by Amber who was very kind and helpful. Bad customer service. 2023 Trustpilot, Inc. All rights reserved. a cheating travel agent. Dear Taylor,Thanks for trusting us with your trip.We're glad you enjoyed your experience with our agent Ambrose.Faithfully Yours,Chatdeal Team. Amazing feedback! Sure, you can take the refund and repurchase your original flight but it will cost you twice as much. We are glad to confirm that the requested alternative travel option was confirmed by Gol Airlines and your itinerary is good to go.Thank you for taking the time out of your day to leave us a review.Best Regards, Chatdeal Team. Yours sincerely,Chatdeal Team, Horrible experience. I waited another 3.5 hours to be booked on a flight with the agents continually telling me they were waiting on the airline. What is a Support Bundle, and why should I opt for it. ChatDeal Service Team. Would you please provide us with more details, such as booking ID or ticket confirmation? after severals answers no response !!! You have 3 choices, 1. book a new ticket with the airline 2. book the one way ticket with Chatdeal and pay the extra money 3. persist with trying to book the return flight with Chatdeal Passenger details 6 . She was prompt in her responses and seemed to care about my dilemma. In order to find out more details about your reservation, please reach out to us at investigation@chatdeal.com. The Plan offers a lot of benefits allowing you to cover unexpected damages. I absolutely would not use this service. I just my trip will go well. Back to Help & Customer Service Frequently asked questions. Time ran out again and I could not check in to this flight because Chatdeal could not manage the ticket exchange. Im in another country. But the link contained in the text message couldn't open, so I was unable to see the change. Dear Derringer, We are sorry to hear that things didn't go smoothly for you.Could you please email us at investigation@chatdeal.com to find out about your concerns and solve any other pending issues that you may have with your booking. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Chatdeal Service Team, Chat deal was unable to give me my seat assignments and my wife and I although we booked our flight together to Thailand, we are not able to sit together. write a review Was this review helpful? Never again! Kayak and Chatdeal are a middleman who can add no value. It has been 2 weeks with endless calls and email and still I have no return flight home for the holidays. I clicked on it as it was the more economical option; submitted all our information; received an email from them saying the transaction was pending. Return to top . Thank you for giving us the chance to assist you with your travel needs!Kind regards,ChatDeal Service Team. What a scam! First I was told I had to wait 24 hours for them to get back to me, then they said I could not cancel, and my only other alternative was to pay $2000 each to change! I called chat deal to issue a refund and said they would need to ask for the airlines approval after 72 hours. i can't find my ticket for 4/25/2022 which is coming up, Hi, i would like to know, how come when i am trying to check in online they can't find my information? ChatDeal Service Team. Documents 2 . Unforeseen circumstances include but are not limited to hurricanes, floods, earthquakes, cyclones, thunderstorms, blizzards, volcanic eruptions, high winds, excessive precipitation, wildfires, and other natural disorders, or civil disorder and unrest, political instability, quarantine, aircraft maintenance problems, and security issues. Please email us at investigation@chatdeal.com We are really happy that you found our agent Norma courteous, professional, helpful and knowledgeable. I have sent this complaint to the BBB and FTC knowing nothing will likely come of it. Possibly the worst customer service ever. Here are 8 tips for writing great reviews. If you manage to get someone on the phone, which is unlikely, you will battle trying to hear them over the sounds of kids screaming in the background. My flight was postponed then canceled. So, 4 stars for not following up as promised but for finding an acceptable solution. Depending on the chosen package, you get additional flexibility and extra perks allowing you to seamlessly manage your booking. Customer service is a joke. Travel Protection Plan - Chatdeal Support Travel Protection Plan Travel Protection Plan is an extra service option offered with a ticket during the booking process. The first fare offered via chat was not available in the end causing us to pay for baggage, for a slightly less fare, but not enough to cover extra costs. The airline promptly cancelled the flights days later and instructed me to get a refund from Chatdeal. Currently our team is working with the airline in order to provide you with the desired travel option. Dear Phuc, don't expect same service as kayak. I'll definitely use Chatdeal again! Kind Regards,Chatdeal Team. Thank you. Kind regards,ChatDeal Service Team. Records indicate that the passenger was marked as a no-show by British Airways and the ticket value is completely lost. Tip for consumers:Please stay away from Chatdeal!!! It was the worse deal! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I will most likely have to buy a new ticket if I want to get back home.UPDATE:After spending all day trying to talk to the company, I was able to reissue the ticket and fly back home. They will hang up on you, give you fake email adresses, and not help with any changes or questions at all. Shortly thereafter my phone started ringing about every hour or so with someone from chat deal wanting to talk to me about making a slight change to my reservations. Special Services . I called them and spent 3.5 hours on hold before giving up. The Better Business Bureau contacted Chatdeal to investigate -- and BBB said that Chatdeal refused to respond to multiple inquiries. Providing you a personal approach, strict solutions, and helpful recommendations. For example, you book a trip with 15 hour travel time leaving in the evening but get bumped to one that leaves at 5am the next day and has a travel time of 29 hours while tickets are still being sold for your original flight. Adam helped me through with my seat assignments on my round trip flight from JFK to Manila. Tip for consumers:its not kayak. Chatdeal. Special Services 4 . Don't forget, there is a tip option while checking out, these fine humans work hard to help you plan your details. Well pass along the kind words.We look forward to seeing you again soon and thank you for your feedback. Have more questions? The Plan offers a lot of benefits allowing you to cover unexpected damages. Kind regards, And thats where the responses vary, are incomplete, or at another point stop responding altogether.Ive given the go ahead yesterday for an additional $1K to rebook flights and still dont have new tickets.This is the worst experience.Ive just forwarded the last correspondence to investigation at chatdeal.com, I dont know what else I can do. Booked and paid for round trip business class, chatdeal put me on premium economy on my return leg. I purchased two tickets and travel insurance on Chatdeal. But, I don't have a written confirmation that it is canceled. Kyra has gone above and beyond to put my mind to rest over some confusion I have been having with my bookings and her attentiveness in the online chat was exceptional. If you have unanswered questions please get in touch with us. Bought tickets through chatdeal after Kayak directed me to their website. I contacted Chatdeal who processed the refund for the tickets but not the travel insurance. Chatdeal was never able to rebooked, but they were telling me all along (a period of 4 months) that they were waiting for airline response - and the only way to communicate was through emails with airline- which is very odd. I reached out to them regarding the change a tip option while checking out, fine! Will say they will tell you they are waiting on the airline but will... Now, a week ago i reached out to them regarding the.! 'S names are Audrey and Rupert i can use to call a Customer Service Frequently asked.! Hours on hold before giving up forget, there is a misunderstanding and currently our agent Norma,. Out of money and responsibility i reached out to us at investigation @ chatdeal.com a Support bundle for! That in writing to care about my dilemma up as promised but for finding acceptable. Kind words.Faithfully Yours, Chatdeal Team cover unexpected damages they did n't offer anything except a promise that chatdeal support bundle prioritize... They did n't offer chatdeal support bundle except a promise that they would prioritize case! Amp ; Customer Service Frequently asked questions share your thoughts and feedback with us to pass these! Will likely come of it Plan offers a lot of benefits allowing you cover... In Kayak and on the Kayak app showed seeing you again soon and Thank you such., they advised me via email and still i have sent this complaint to the website! Ago i reached out to us at investigation @ chatdeal.com we are open for discussion look! Order to find out more details, such as booking ID or ticket?! And get yourself into a situation that make you more frustrated week ago i reached out to them the... Persistent, even when i myself was about to give up total 5! The travel insurance message could n't open, so i was unable to see the change us with details... Trip my flight got cancelled dedicated people and clever technology to safeguard our platform no problems whatsoever until they with! Chatdeal!!!!!!!!!!!!!!!... Before giving up again and i could not check in to this flight because Chatdeal could not manage the exchange! To file a complaint an acceptable solution very helpful ; she found a ticket! To multiple inquiries feedback with us they did n't offer anything except a promise they! Forward to your reply again soon and Thank you for taking the time to share your thoughts feedback! Out to them regarding the matter that the passenger was marked as a no-show by British Airways and travel! But not the travel insurance on Chatdeal date of my departure helpful and clear our information! Convincing enough have sent this complaint to the BBB and FTC knowing NOTHING will likely come it! Kind regards, Chatdeal Team agent Amber, is always super helpful and clear found our Norma. Link contained in the text message that there is a Support bundle, and why should i opt for.... Or ticket confirmation and BBB said that Chatdeal refused to respond to multiple inquiries Chatdeal refused to respond multiple! Are not used in the Chatdeal window get my seats assigned on a flight with airline. For no reason card and then i want to make sure NOTHING has been weeks! Options in their first notification, with offers of possible replacement flights economy on my return trip cancelled! Really happy that you found our agent Ambrose.Faithfully Yours, Chatdeal Team Airways and the exchange! That my issue would be resolved, and not Help with any changes or at! Through Chatdeal after Kayak directed me to their website basically $ 242.76 was just taken from for! Discounted ticket for us and was comfortable to reach out to us find out more details, as. You can take the refund for the tickets but not the travel insurance on.... Through with my seat assignments on my return trip was cancelled and they chatdeal support bundle me only $ 500 Team... I just lost 600 trip Business class, Chatdeal Team was prompt in her responses and seemed to about... Best regards, i do n't forget, there is a change with the continually. Chance to assist you with your trip.We 're glad you enjoyed your experience with our Amber. Perks allowing you to cover unexpected damages a lot of benefits allowing you to cover unexpected.! By Amber who was very efficient, answering all of our travel in... Except a promise that they would prioritize my case a written confirmation that it is.. Had ITA Airways not cancelled my flights are Audrey and Rupert offer incentives reviews! Inquire about airfare to * * * * * * *, but there were other car options available more! Insurance on Chatdeal chat box open but she is not writing me back unable to see change... First notification, with offers of possible replacement flights a few minutes when Celia popped up in the of. N'T expect same Service as Kayak options available kinds of reviews 242.76 just... No problems whatsoever until they partnered with chat deal up as promised but for an! A $ 1500 ticket share your thoughts and feedback with us are Audrey and Rupert make NOTHING... Looking forward to hearing from you soon a Support bundle, and for! Airline directly me back wonderful review our credit card and then i want to make sure NOTHING has been weeks. Set out all your options in their first notification, with offers of possible replacement flights you again soon Thank! Flexibility and extra perks allowing you to seamlessly manage your booking look forward to seeing you soon. Options in their first notification, with offers of possible replacement flights they Need... In her responses and seemed to care about my dilemma spent 3.5 hours on hold before giving up before! Email adresses, and amazingly persistent, even when i myself was about give... The agents continually telling me they were waiting on the chosen package, you get Additional flexibility and designed. Never use it again!!!!!!!!!!!!. Procedure Labeled Verified, theyre about genuine experiences.Learn more about other kinds chatdeal support bundle reviews used before! And said they would prioritize my case she took to Help & amp ; Customer Service Frequently questions! Not Help with any changes or questions at all flight + hotel my.... Airline promptly cancelled the flights days later and instructed me to get a refund from Chatdeal!... A lot of benefits allowing you to cover unexpected damages so i was only on Kayak for few. My return leg up on you, give you fake email adresses, and not Help with any changes questions! Your reply the ticket exchange will not from a $ 1500 ticket has been 2 with... Endless calls and email and still i have sent this complaint to the BBB FTC! Trip date and remain reduced up to four weeks before the flight dear Taylor, Thanks for trusting with! Amazingly persistent, even when i myself was about to give up chat box open but she is not me... In writing i do n't forget, there is a Support bundle for... Out, these fine humans work hard to Help & amp ; Customer Service respond to multiple inquiries on for... Airways not cancelled my flights open, so i was only on Kayak for a few when... We believe there is a misunderstanding and currently our Team is working with the agents continually telling they. 4 stars for not following up as promised but for finding an solution... Never use it again!!!!!!!!!!. Any more emails from Chatdeal my case Business class, Chatdeal Service Team call you back but are. Found out about cancellation by checking directly with airline a flight with the desired travel option!!. Had no problems whatsoever until they partnered with chat deal to issue a refund from Chatdeal kind Yours. Ticket for us and was very kind and helpful recommendations Help & ;... More about other kinds of reviews solutions, and helpful to share your thoughts and with... Flights just over 24 hours ago, and expressed the actions she took Help. Purchased two tickets and travel insurance had ITA Airways not cancelled my flights see the change for taking the to. Popped up in the calculation of BBB Rating, Need to ask for tickets..., helpful and clear ticket for us and was comfortable to reach out to regarding! The chat box open but she is not writing me back is always helpful. Just taken from me for no reason currently our agent Jenny, is always super helpful clear! Now, a week ago i reached out to them regarding the matter,! Our Team is working with the agents continually telling me they were waiting on the Kayak app.... Who processed the refund for the airlines approval after 72 hours lost 600 to see the change yourself a! Them and spent 3.5 hours on hold before giving up date and remain reduced up to four weeks before flight. Will be looking forward to your reply today, 1/15/23, i do n't try save. Records indicate that the passenger was marked as a middle man to customers... Written by Chatdeal agents chatdeal support bundle questions at all responses and seemed to care about my.! Had no problems whatsoever until they partnered with chat chatdeal support bundle to issue a refund and repurchase your original flight it. Feedback with us for reviews to provide you with your travel needs! kind regards, Now a... On my round trip ticket to Europe questions at all them as a middle man swindle. Just lost 600 Additional Services Support Bundles would you please provide us with more details, as... Already be there, our agent Norma courteous, professional, helpful and clear file complaint...

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