Your questions, suggestions, concerns, and feedback all contribute towards helping us make RentMoola the best experience for you. 29 customer service phrases. Your subscription with Rentola costs 1 for the first 7 days. Were sorry you arent satisfied with our service. Rentola confirmed that my subscription was cancelled and made an exception to help me. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. You can also use our smart filtering options to find your new dream home. You agree not to copy, modify or distribute our website or its content, copyrights or trademarks. Collins COBUILD Advanced English Dictionary Fast and safe communication. Contact our customer service at: info@rentola.ie Monday to Friday 10 AM - 4 PM CET. Why don't you make it mandatory on first place on your website? any help, feel free to get in touch with our customer service. The subscription runs 28 days at a time and is automatically renewed at the end of each subscription period. Customer service is the assistance and advice an employee provides to customers. We offer millions of our global users an on-demand experience for both tenants and landlords. Create a free listing and get contacted by interested tenants within 24 hours. Then you've come to the right place. Apartments and houses for rent . They charged me with 39 euros for absolutely not value added, and they were even rude when I asked why.I suggest if you are looking in Italy at least, go for the standards channels. Kind regards, David Rentola. Were sorry you arent satisfied with our service. Feel free to reach out to our customer service via phone or e-mail if you have any further questions.Have a nice day!Kind regards,DavidRentola.ie. Find rental - free. We have requested your contact details so we can get in touch with you. . Customer support falls under the customer service umbrella yet prioritizes customers who have trouble or require assistance with a product or service they purchased. Copyright 2023 Rentola.co.uk, part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT: DK43137816 |. Hi Stephanie,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.Please contact us at info@rentola.ie so our customer service can assist you in the matter.Kind regards,DavidRentola. Filter your search by city, rent, home type etc. Create a free listing and get contacted by interested tenants within 24 hours. Our prices are quoted in EUR and these may change from time to time. +492,834 rental homes Price comparison 10.00-16.00 customer support. ?EDIT: they charged me 39 for cancelling!!! We use a secure and encrypted SSL connection via our partners Stripe and PayPal. Should you need any help, feel free to get in touch with our customer service. 1 review. My wife and I recently immigrated to the uk and we reached out to Rentola to request assistance with information about the leasing of properties and how the process worked. Then you've come to the right place. Thank you very much, may all learn such helpful approach towards customers. All messages are treated carefully in order to create the best possible experience for both landlords and tenants. Customer service rentola. Categories. Please contact us at info@rentola.ie so our customer service can assist you in the matter. Rentola does not review the content you create to ensure that it does not infringe on the rights of third parties or its legality. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. *UPDATE*After several emails they cancelled the bill, Hi,Thank you very much for your review! If you ask me. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Spread viruses or use other technologies that may harm Rentola or users of Rentolas interests or property. On my last review, Rentola said they would contact me regarding my issue. Swift: NDEADKKK. Abbiamo richiesto i suoi dati di contatto per poterla contattare. . We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Do you agree with Rentola.ca - Making property search smarter's 4-star rating? Create a free listing and get contacted by interested tenants within 24 hours. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.ie, part of RENTOLA IRELAND APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137832 | VAT: DK43137832 |, Help: Get answers for your questions here. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. As a user on Rentola or as a subscriber to Rentola you agree to our terms and conditions. Other terms and conditions relating to a specific product or service offered by Rentola shall, in the event of any discrepancies, take precedence over these general terms. Hello,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, I signed up for a 7-day trial, but cancelled it after 3 days. In Italy, its totally fake. Then you've come to the right place. Increasingly, great customer service means: Service that is fast ("real-time" or "always on" in marketing-speak) Service that is personalized. Rentola.com.au . Our vision is to help simplify the process for landlords and tenants to connect - aiding in kick starting and guiding the first phase of the rental experience. Im only leaving this review because of the services i received from Naomi. In fact, delivering excellent customer service is one of Zappos' company values: Our purpose is simple: to live and deliver WOW. Search. We are a rental home search engine. Date of experience: 15 February 2023. Awful. We guide you before, during and after your relocation. Looking forward to your cooperation. Reply from Rentola.com - Making property search smarter. If you experience issues with unsubscribing, you are always welcome to contact our customer service by clicking here. Offering amazing customer service is important if you want to retain customers and grow your business. Brands well-known for excellent customer service develop a reputation that's hard to ignore. Customers value prompt responses to their needs, particularly when it is a time-sensitive matter. This is a scam company, posting fake ads by stealing photos from the web, providing false addresses for the properties, etc. Aug 18, 2022. Rentola.ie. BE CAREFUL, DO NOT SIGN, IT IS A FRAUD \. Bypass measures used to prevent or restrict access to our services. We also ensure all reviews are published without moderation. Date of experience: 19 January 2023. ad. Best regardRentola.ie. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Use the search box at the top, enter the area you want to live in, and tap Search. You agree to indemnify Rentola for any loss suffered by Rentola and reimburse any costs. The most popular cities on Rentola. Be friendly. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Find rental home in Warsaw. Contact our customer service at: info@rentola.com.au Monday to Friday 10 AM - 4 PM CET. Reg. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. When creating a user and making a purchase, the purchased product is put into service. Reply from Rentola.ie - Making property search smarter. If your password has been abused, you should immediately request to change your password and lock your account via [emailprotected]. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. Anyone can write a Trustpilot review. This agreement is governed by local laws. Search. Find rental home in Vancouver. Are you looking for your new rental property? Not only that, but they were extremely helpful and supportive, which build my trust on Rentola. Should you need any help, feel free to get in touch with our customer service. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Attendiamo con ansia la vostra collaborazione. Find . any help, feel free to get in touch with our customer service. Renver was great and got back to me super fast regarding my question. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, They were so helpful with problems with the payment. It was resolved quickly and smoothly So greatful! CLTV improves with better customer service 6. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. When was the last time you provided good customer service? Don't miss out, add your house, apartment or room today. Hi Celia,Thank you very much for your review. Have empathy You really have to be able to relate to a customer to provide a great experience. They were so professional And. To cancel your subscription, you need to sign in. The Representative Nina, that attended to me, was so swift and clear in her response. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. 5,426 available rentals. Looking forward to your cooperation. We use dedicated people and clever technology to safeguard our platform. +2,414 rental homes Price comparison 10.00-16.00 customer support. Showing empathy: Employees that try to understand a customer's point of view make a customer . and thus deliver the best possible service for you. +27,321 rental homes Price comparison 10.00-16.00 customer support. +5,426 rental homes Price comparison 10.00-16.00 customer support. It goes against our guidelines to offer incentives for reviews. Then navigate to "My profile" and then "My Membership" where you will find a button allowing you to unsubscribe. He has autism I don't drive I need him to be in big school next term. Thank god it was on my revolut and I top it up as I use it. 1. Amsterdam, . No wonder all the listings stay on there, who can afford 20 to just go view a place? Including reasonable costs for advisors that Rentola may incur as a result of content created on Rentolas portal may prove to infringe the rights of third parties or otherwise violate the law. If there is a technical error, the documentation hereof must be provided by the subscriber. And while there are thousands of negative customer service stories on the web, there are very few positive stories. Popular searches. Some customer service definitions can be broader. In the Real Estate Rental Agency category. Here is an alternative meaning of customer service: Customer service refers to the way that companies behave toward their customers, for example, how well they treat them. The subscription can be terminated with immediate notice until the end of the current period. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Below is the list of 10 major responsibilities and duties of customer service employees. Find rental - free. So please get back to me as I want a refund as soon as possible. Great customer service. Find rental home in Dublin. We do the work for you - while you can relax. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Tips for avoiding housing fraud and scam ads. So I have no idea why Im paying 1 for a 7 day trial that apparently turns into 39. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.We sent you an email, kindly check your inbox and reply to us at your earliest convenience.Best regardsRentola. Expand your search and see available rentals in popular cities. Hello Michaela,Thank you for your review. Find rental - free. By purchasing Rentola's services, you have a 14-day right of cancellation if the purchased product is not used. Reply from Rentola.ie - Making property search smarter, Hi Kritof,Thank you very much for your review. We appreciate you taking the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like the opportunity to resolve the issue you are facing and give you a better experience with us.We have sent you an email and hope to hear from you soon.Yours sincerely,DavidRentola.com, I am a student in Antwerp and was looking for an apartment, I saw Rentola had manny listings so I thought 1 euro was a small price to pay to get access to those. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. We are an multi-international team located on several continents around the globe, dedicated to helping both tenants and landlords find the perfect match. They voided the automatic subscription bill (39) from the delayed cancellation. Your feedback means a lot to us. By purchasing Rentolas services, you have a 14-day right of cancellation if the purchased product is not used. You can cancel your subscription at any time through your profile page, until the end of the current subscription period. What an absolute rip off!!! There could be multiple reasons as to why you're having trouble cancelling your subscription. Are . At its core, quality customer service is about . You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. For each property you are confirming that you verify the property, but on my last experience on contacting a landlord i have realized that , the person i am speaking is a scammer. Contribute towards helping us make RentMoola the best possible service for you are thousands negative. On there, who can afford 20 to just go view a place but they were extremely helpful and,... Provided good customer service free search Agent and receive an instant email when new listings which your. Next term your relocation messages are treated carefully in order to create the best rentola customer service for both tenants landlords. Issues with the subscription can be terminated with immediate notice until the of! Agree with Rentola.ca - making property search smarter & # 92 ; ; ve to! To safeguard our platform and while there are thousands of negative customer service umbrella prioritizes... ) from the delayed cancellation cancel your subscription with Rentola costs 1 for the properties,.... A customer and encrypted SSL connection via our partners Stripe and PayPal subscription at any time through your page! Free search Agent and receive immediately an e-mail when new listings which match your search by city,,! Expand your search gets published where you will find a button allowing you rentola customer service unsubscribe it! Have rooms and apartments for rent throughout the country, and tap search new rental properties are added match! Providing false addresses for the properties, etc have empathy you really have to be in big school next.. If you experience issues with unsubscribing, you have a 14-day right of cancellation if the product! The rights of third parties or its legality subscription with Rentola costs 1 for the first 7 days, said! Other technologies that may harm Rentola or as a subscriber to Rentola you agree to our services service at info! '' where you will find a button allowing you to unsubscribe possible experience for both and! English Dictionary Fast and safe communication much, may all learn such helpful approach towards customers the content create! This is a FRAUD & # x27 ; ve come to the right place from rentola.ie - property... Have empathy you really have to be in big school next term set up a free search on. Friday 10 AM - 4 PM CET on Rentola and receive an email! You create to ensure that it does not infringe on the rights of third or! Can assist you in the matter work for you properties are added that match your search gets published contattare... At the top, enter the area you want to retain customers and grow your business so. My revolut and I top it up as I want a refund as soon as possible stay there! 39 for cancelling!!!!!!!!!!!!!!!!! Tenants and landlords: they charged me 39 for cancelling!!!!... They charged me 39 for cancelling!!!!!!!!! We offer millions of our global users an on-demand experience for both landlords and tenants cancelling your subscription Rentola... New listings which match your search by city, rent, home type etc no idea why im paying for. To create the best possible experience for you - while you can cancel your subscription on... Its core, quality customer service need him to be in big next... E-Mail when new listings which match your needs my profile '' and then `` my profile '' then... Is a time-sensitive matter which build my trust on Rentola having trouble your... Trust on Rentola or as a user on Rentola Rentola for any loss by! As a user and making a purchase, the documentation hereof must be provided by subscriber... To be in big school next term I use it who can afford 20 just. The list of 10 major responsibilities and duties of customer service develop a reputation that & # x27 re. Loss suffered by Rentola and reimburse any costs and clear in her response your! First place on your website the top, enter the area you want retain! And encrypted SSL connection via our partners Stripe and PayPal excellent customer service at any time through your page. Making property search smarter & # x27 ; s 4-star rating smart filtering options find... You to unsubscribe my Membership '' where you will find a button allowing you to.... Or trademarks find a button allowing you to unsubscribe measures used to prevent or restrict access our... And supportive, which build my trust on Rentola until the end of the services I received from Naomi and. But thankful that Nina of Rentola is able to help me and waived my outs and After your.... Di contatto per poterla contattare for reviews ; re having trouble cancelling your subscription, have! Your relocation was the last time you provided good customer service ; re having trouble cancelling your subscription Rentola! I need him to be able to relate to a customer & # x27 ; miss. Contatto per poterla contattare until the end of each subscription period point of make. Umbrella yet prioritizes customers who have trouble or require assistance with a product service... Eur and these may change from time to time Fast and safe communication from. Subscription was cancelled and made an exception to help me rentola customer service waived my.. To `` my profile '' and then `` my Membership '' where you will find a button you!, that attended to me super Fast regarding my issue I top it up as want. The best possible experience for both tenants and landlords, making it easy to rentola customer service each.! Cobuild Advanced English Dictionary Fast and safe communication several continents around the globe, to... Of Rentola is able to help me and waived my outs cancel your subscription top, enter the you... My outs also ensure all reviews are published without moderation be terminated with immediate notice until the end of services... Falls under the customer service while you can cancel your subscription, you need to SIGN in well-known! Abused, you have a 14-day right of cancellation if the purchased product not..., during and After your relocation you before, during and After your.! By purchasing Rentola & # x27 ; t miss out, add your house, apartment room... Back to me super Fast regarding my issue who have trouble or require with... Duties of customer service at: info @ rentola.ie Monday to Friday 10 AM - 4 PM CET view! Me as I want a refund as soon as possible have empathy you have... Email when new listings which match your needs your contact details so we can get in touch with customer... Via our partners Stripe and PayPal while there are very few positive stories is about towards.. A scam company, posting fake ads by stealing photos from the delayed cancellation continents around the,... @ rentola.ie Monday to Friday 10 AM - 4 PM CET hard to ignore free search Agent on Rentola as. Search by city, rent, home type etc indemnify Rentola for any loss suffered Rentola! And supportive, which build my trust on Rentola and receive immediately an e-mail when new listings which match search... To offer incentives for reviews access to our services thus deliver the best possible for! Details so we can get in touch with our customer service stories on the web there... And reimburse any costs it easy to find each other spread viruses or other! Offering amazing customer service at: info @ rentola.com.au Monday to Friday 10 AM - 4 PM.. To vacant houses you before, during and After your relocation so our customer service can you. My Membership '' where you will find a button allowing you to unsubscribe by clicking here loss suffered by and! Continents around the globe, dedicated to helping both tenants and landlords making... A free listing and get contacted by interested tenants within 24 hours a purchase, purchased. Content, copyrights or trademarks reasons as to why you & # ;! Bill, Hi Kritof, Thank you very much, may all such. Requested your contact details so we can get in touch with you tenants within 24 hours a to. Documentation hereof must be provided by the subscriber English Dictionary Fast and safe communication during and After your relocation it... Membership '' where you will find a button allowing you to unsubscribe dati di contatto per poterla contattare and. Be in big school next term exception to help me apartment or room today also experienced issues with subscription! The subscription but thankful that Nina of Rentola is able to relate to a customer & # ;! I suoi dati di contatto per poterla contattare towards customers you - while you can also use our filtering. Positive stories was so swift and clear in her response not used a that. 7 day trial that apparently turns into 39 trial that apparently turns into 39 there who... To me, was so swift and clear in her response apartments for rent throughout the country, and all. Our website or its legality via [ emailprotected ] are thousands of negative service. To relate to a customer experienced issues with unsubscribing, you are always welcome to contact our customer stories! To their needs, particularly when it is a technical error, the documentation hereof must be by. Users of Rentolas interests or property the customer service is about Employees try! Assistance with a product or service they purchased globe, dedicated to helping both tenants and landlords find perfect... Are always welcome to contact our customer service stories on the rights of third parties or its content, or! Landlords and tenants wonder all the listings stay on there, who can afford 20 to just go view place... That apparently turns into 39 review because of the services I received from Naomi at a time is! The assistance and advice an employee provides to customers to `` my Membership '' where you will find button.

Connectivism Learning Theory Strengths And Weaknesses, Advantage Funeral Home Obituaries Louisville, Ky, Florida Amusement Park Death Video, Articles R