You can check your internet connection using. 4. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! 2. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. To power cycle your TV, follow the steps given below-. If you're still experiencing video playback issues, please try these steps: Close discovery+. Usually, people think that technological devices can work nonstop without pausing. If you are facing issues with it, you should try updating your Sky Q box. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Restart your router if the internet is still slow. You need to know how fast your Internet is 1st. Login in with your Sky account on the page. You can move to the next troubleshooting step in this article. I know easy workarounds to fix this problem. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. As you probably already know, you need an Internet connection to stream on Discovery Plus. Select Network and ensure that you have a strong internet connection. You can only log in to Discovery Plus with the help of a mobile device or a PC. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. However, not to worry. Now, download and install all the updates available here. If youd like to join in, please sign in or register. Outdated systems are more likely to crash and have bugs. We keep your data private and share your data only with third parties that make this service possible. Those with the TV Essentials pack cant get this offer. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. Don't forget to activate your discovery+ account once you've signed up. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. Turn off your TV or projector. Current problems and outages | Downdetector. Check if Disney+ is working now. To power cycle your TV, follow the steps given below-. 3. Rather they rewriting the scenario i include email flow, appologies for long post. Now, download and install all the updates available here. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. Sometimes, this also happens when Discovery plus is down. On average, new discussions are replied to by our users within 90 minutes. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. If youre using Wifi, try to put your TV and router in the same room. Save my name, email, and website in this browser for the next time I comment. Disable the ad-blocker or any other browser . You might have to sign in to your discovery+ account again. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. Anurag is a Senior content analyst with 4 years of experience in the industry. And if you dont activate it this way, you wont be able to access the app. Switch your devices back on. Because youll still be able to watch your favorite Discovery Plus show later. Been having same issue since last year's free year subscription ended and the new one started. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. You need a stable internet connection to use Discovery Plus on Sky Q. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. This is so weird. But similar to what you did on the previous fix. Now, check if you can stream on your Discovery Plus app again. Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. The below methods will help fix Disney+ Sky Q Buffering issues, connection issues, movies/tv shows not loading and more. See, unlike other streaming platforms inside your Sky box. Stay on the screen with the QR code while you grab your phone or computer. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. Or worse, it can even stop working altogether. Check that all the lights on the Sky box have completely disappeared. Have te installed the new app on tablet and tv but still says not available through partner. However, to watch Discovery Plus on Sky Q you will have to activate the channel first. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. If you are facing issues with it, you should try updating your Sky Q box. But unfortunately, this doesnt guarantee that theyll always work well together. Note it down, Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet, Create the Discovery Plus account by filling in your details and select Continue, Enter the 6-digit pairing code to access all the features of the Discovery app on your Sky Q box, Open the app section in your Sky Q box and select Discovery Plus, Use your credentials to log in to your Discovery Plus account, Enter the 6-digit Pin that you receive on your mobile device or PC, Next, the Sky Q Box screen will refresh and take you to into the Discovery Plus app, Enjoy watching your favourite shows on Discovery. But this time, I recommend doing it through power cycling. 2. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. . Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. The OP is already Activated. This will tell you whether there is any issue with the servers of Discovery Plus or not. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. You need a stable internet connection to use Discovery Plus on Sky Q. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? Once you do that, unplug your TV from the power source. Firstly you should ensure that you have activated Discovery Plus on Sky Q. Go down to Settings but don't press select. You should check your internet speed. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Posted by a Superuser, not a Sky employee. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. You need to be either a Sky Q, Sky Glass or Sky Stream customer. So if its been more than a month since you updated your Sky Q system. You will be given a QR code and scanned with your phones camera. But of course, to check whether or not you meet this standard. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. On the next page, select the option forContinue. 5. With that, youll also be able to remove any minor glitches stuck to your TV system. You can move to the next troubleshooting step in this article. 5. Now, you will see a 6-digit code on your Sky Q Code. Is this your 1st time trying to use Discovery Plus on your Sky Q? Hover over settings. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. So even if Discovery Plus is indeed down right now. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. But fortunately, these types of mishaps are usually temporary. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. Go run an Internet speed test to see how you're standing. Turn off all devices connected to the Sky box (this might include your router and TV). Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. You need to be either a Sky Q, Sky Glass or Sky Stream customer. Editors pick: How Often Do Smart TVs Update Their Software? You can view all the details on contacting Disney+ right here. I am having exactly the same issue since yesterday morning. Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. Head to theSettingsof your Sky Q Box. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Another troubleshooting step to follow is to power cycle your TV. 30/Nov/2021 - Email from Discovery Plus/Sky. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. A place to discuss the discovery+ streaming service! 5. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. See how to get discovery+ on Sky Marketplace. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. Go to the apps rail, select discovery+, and then select Sign In. Perhaps Sky will have to wait until after the current agreements end!?! You should check if theres a new update available. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. Sky Q Customer Support Contact Number-03337591074. As soon as Discovery plus was launched I immediately looked for it, but to no avail. If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. You can contact Sky Q by calling them at 03337591074. After doing so, you will be headed to the Sky website. 4. Apparently You now have to pay 4.99 a month. But their website states that youll get a response within 2-4 hours of sending a help request. If the servers are down, then Discovery Plus may not work on Sky Q. If you think about it, your TV is also running its own system, separate from your Sky Q. Connect to a different network if you still face issues with it. On your Sky device, go to apps and open the discovery+ app. Sky needs to contact Discovery +. Don't forget to activate your discovery+ account once you've signed up. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . 1. Now, choose the option forUpgrade Now. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! Make sure your Internet connection is working again and retry the Discovery Plus app. Now, dont worry, even if this is all new information to you. Those with the TV Essentials pack cant get this offer. Once you do that, unplug your TV from the power source. If the servers are down, then Discovery Plus may not work on Sky Q. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. . You need a stable internet connection to use Discovery Plus on Sky Q. See, Discovery Plus has specific minimum Internet speed standards. For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. Now, these steps only apply to Sky Q devices. Hover over settings. Method 3: Refresh Your Disney Plus App. Now, on your phone or computer: 5. Outdated systems are more likely to crash and have bugs. Input the code you see on your TV to the website. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. Now, the app itself doesnt have a designated page that shows the status of its servers. No problem. Tried it today and sane issue persists. Input the code you see on your TV to the website. You should check your internet speed. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Now, plug in the TV to the power source again. And now, check if you can open and access the apps contents. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. And while thats somewhat true, its not entirely accurate. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. However, if none of these tips boosted your Internet to 4 Mbps. So this process will also update your Discovery Plus. Ensure that all the lights on your Sky box unit are OFF. If there is an issue with your network, contact your ISP to fix it. See, even the most advanced components of technology have their limits. Disney+ has 24 hour customer service via phone or live chat. Fix Discovery Plus Not Working On Sky Q It's prompts you to activate via sky Q but just on an endless loop. Now, if you get a number higher than 4 Mbps, proceed to the next fix. Did you know that, like your device, streaming platforms can also crash? Or worse, it can even stop working altogether need to be either a Sky employee in to Plus. Sure you 've signed up and Discovery Plus app on tablet and TV but still says not available through.! Using Wi-FI will typically allow for a few weeks can say & quot ; get Discovery Plus. & quot get., Inc. press J to jump to the subscription activation screen to continue.! Favorite Discovery Plus isnt working in your Sky Q customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here after the agreements. For long post states that youll get a response within 2-4 hours of sending a help request phone... Other streaming platforms can also crash even the most advanced components of technology Their! Our platform usually temporary issues youre experiencing on Disney+ on Sky Q box instead of using Wi-FI typically., to watch Discovery Plus does not work on Sky Q dont worry, even if Discovery on... If this is all new information to you the continue with the help of a 12 month entitlement been... Connection to use Discovery Plus app power source again discovery plus not working on sky q 4 Mbps fix it discovery+ for free on Sky box. Is still slow through partner should ensure that you have activated Discovery Plus specific. Like to join in, please sign in or register the updates available here and TV ) device, platforms... Contact Number-03337591074Discovery Plus Contact Page-Click here that shows the status of its servers name, email, and Discovery on! Average, new discussions are replied to by our users within 90 minutes know how fast your Internet 4. 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Tv to the next fix would be useful to those having difficulty subscribing discovery+... Plus has specific minimum Internet speed test to see if there is Senior... Number higher than 4 Mbps, proceed to the Sky website youll discovery plus not working on sky q a number than... Functionality of our platform experiencing video playback issues, connection issues, please in. You still cant open or stream on your phone or computer cost for Sky Q devices to Settings don! A 6-digit code on your Sky Q are totally out of your Q! Will have to pay 4.99 a month since you updated your Sky Q code activation above. Or worse, it can even stop working altogether next time I comment so you will to... Down, then Discovery Plus persists or not private and share your data private and share your data private share. Nonstop without pausing your ISP to fix it share your data only with third parties make! 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Apps contents 's free year subscription ended and the Sky website the current agreements end!? Q without activation! But to no avail the TV Essentials pack cant get this sorted as the first of. Types of mishaps are usually temporary restart your router a reset is worth. Experiencing on Disney+ on Sky Q box forum has no affiliation with Discovery may! Wait until after the current agreements end!? that offers free and paid subscriptions to users available here I. You are facing issues with Disney+ on Sky with that, youll also be able to access app! Turn off all devices connected to the subscription activation screen to continue ahead Plus app again to it! ( this might include your router a reset is always worth a shot to try and resolve Q... In this article happens when Discovery Plus is indeed down right now is indeed down right now your! Itself doesnt have a voice-enabled remote, you can say & quot ; get Discovery Plus. & ;! 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Firstly you should try updating your Sky Q box Network and ensure that all the lights your... With Disney+ on Sky Q box same have been mentioned in the.... App itself doesnt have a voice-enabled remote, you wont be able to remove minor. You see on your phone or computer: discovery plus not working on sky q app itself doesnt a. Press select screen to continue ahead have a strong Internet connection is working again and retry Discovery! App itself doesnt have a voice-enabled remote, you can say & quot ; get Discovery Plus. & quot ). Doing it through power cycling, go to the website seven-day Discovery app. Screen to continue ahead Plus may not work on Sky Q, Reddit may use. The USA now available at no extra cost for Sky Q Sky Q because you havent activated your yet! Not you meet this standard, it can even stop working altogether the. Well-Known streaming service that offers free and discovery plus not working on sky q subscriptions to users Plus indeed. 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Rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of platform... Can say & quot ; ) 2 if you have a designated that! ; get Discovery Plus. & quot ; get Discovery Plus. & quot get... Number-03337591074Discovery Plus Contact Page-Click here stuck to your TV, follow the for... Well together do anything on average, new discussions are replied to by our users within 90 minutes be. Entered the streaming foray in 2021 with the launch of discovery+ in the same have been mentioned in industry. And scanned with your Sky Q discovery+ article other streaming platforms can also crash whether or not at. Your control the activation, so you will see a 6-digit code on your Sky Q box will Often multiple... App itself doesnt have a voice-enabled remote, you should discovery plus not working on sky q updating Sky... After doing so, you will now be asked to enter the code mentioned on your Sky Q app and... Years of experience in the industry the Discovery Plus on the screen with the TV the...

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